Support

Starloom is a daily wellness and reflection experience built around a quick check-in and six life threads.

Accounts and guests

You can sign in with Apple, Google, or a six-digit code sent to your email. There are no passwords. You may continue as a guest and explore all six Preview cards, but revealing a generated thread requires an email-verified account. Signing in synchronizes your profile, daily check-ins, and generated readings across devices.

Sign-in codes

Enter your email and tap Go. The code expires after five minutes. Check spam filters and confirm the address if it does not arrive. Never share a sign-in code. Apple sign-in is available through the native iOS experience; Google uses a secure browser handoff.

Readings and notifications

AI generation begins only after account verification. A repeated request may return a stored result, and an in-progress request may ask the app to retry briefly. Notifications are optional, requested only after you tap the enable button, and can be changed in device settings.

Offline use and synchronization

Check-ins save locally first. Starloom retries synchronization after sign-in, when the app returns to the foreground, and when connectivity returns. If two devices change the same day, the newest updatedAt value wins.

Account deletion

Email hello@starloom.xyz to request account deletion. Deletion removes the account and associated profile, check-ins, readings, thread access, entitlements, and generated-content records from the core database. Clearing local data alone does not delete the cloud account.

Contact

Email hello@starloom.xyz with the device type, app version, and what you were doing. Do not send sign-in codes or sensitive check-in text.

Starloom is offered for wellness reflection and entertainment and is not medical, mental-health, legal, or financial advice.