Support

Starloom is a daily wellness and reflection experience built around adaptive questions and six connected life Threads.

Accounts and guests

You can sign in with Apple, Google, or a six-digit code sent to your email. There are no passwords. You may continue as a guest and explore all six Preview cards, but opening a personal Thread insight requires an email-verified account. Signing in synchronizes your profile, daily reflections, Blueprint, and daily patterns across devices.

Sign-in codes

Enter your email and tap Go. The code expires after five minutes. Check spam filters and confirm the address if it does not arrive. Never share a sign-in code. Apple sign-in is available through the native iOS experience; Google uses a secure browser handoff.

Daily reflections

Starloom asks daily questions shaped by your recent reflections, then combines your answers with your stated intention and reflection history to create one pattern across six life Threads. A repeated request may return a stored result, and an in-progress request may ask the app to retry briefly. This version does not send notifications or request notification permission.

The current version does not ask for or use birth details. Earlier stored test or profile values remain dormant and are removed when the account is deleted.

Offline use and synchronization

Daily reflections save locally first. Starloom retries synchronization after sign-in, when the app returns to the foreground, and when connectivity returns. If two devices change the same day, the newest updatedAt value wins.

Account deletion

Open Your Account in Starloom and choose Delete account to permanently delete the account and its associated profile (including dormant legacy fields), reflections, Blueprint, daily patterns, Thread access, entitlements, and generated-content records from the core database. Deletion is immediate and cannot be undone; signing in again later creates a new, empty account. You can also email hello@starloom.xyz for help or to request deletion. Signing out or clearing local data alone does not delete the cloud account.

Contact

Email hello@starloom.xyz with the device type, app version, and what you were doing. Do not send sign-in codes or sensitive reflection text.

Starloom is offered for wellness reflection and entertainment and is not medical, mental-health, legal, or financial advice.